Terms of use

Welcome to the website b2b.tradeup.gr. Website access and use are governed by the following terms of use, which are mandatory and apply to all transactions made through this website. Please read them carefully and make sure you understand them and agree with them before any transaction.

The owner and operator of this website is TRADE UP A.E.
The company's headquarters are located at 181 Irinis and Filias Street, Heraklion, PC 71500. With Tax Identification Number: 998863011, Tax Office: Heraklion and GEMI: 077765727000.
You can contact us at eshop@tradeup.gr or at 2810 262075.

TERMS
TRADE UP A.E. may from time to time amend certain provisions of the General Terms and undertake to update this text for any change or addition to the Terms. The user has the obligation to refer to them every time he visits the website. If it does not agree, in part or in whole, with the content of the Terms of Use, we recommend that it not use its services. By registering on the website, the user declares that he fully accepts the general terms of use.

SPIRITUAL AND INDUSTRIAL PROPERTY RIGHTS - SIGNS The content and information contained on the website b2b.tradeup.gr, including the logo, images, photographs, graphics, drawings, texts and services provided, are subject to the provisions on copyright possession. It is forbidden to modify, distribute or republish this website for any reason. The user can visit the website only for personal use and not for business or commercial purposes.

LIMITATION OF LIABILITY The content and information contained on the website b2b.tradeup.gr may contain errors (typographic, numerical, etc.) that cannot be predicted or have occurred unintentionally or due to interruption of the operation of the website, for which TRADE UP SA bears no responsibility. TRADE UP A.E. cannot guarantee that this website, its entire content, or the hosting server does not contain viruses that may harm the user's computer. We recommend that all Internet users have a recently updated virus protection program.
TRADE UP A.E has made every effort to accurately portray its products. However, because the final display depends (and) on the user's screen and computer, it is possible that there is a difference from the actual product image, for which TRADE UP A.E. is not responsible.
TRADE UP A.E. does not warrant that the pages, services, options and content will be provided without interruption or error. Also, TRADE UP A.E. does not guarantee that the same or the servers through which it is made available to users / members, do not contain "viruses" or other harmful components. TRADE UP A.E does not guarantee in any case the accuracy, completeness or availability of the content, pages, services, options or their results.

CUSTOMER DATA COMPLETION FORM

Your personal data is used by our company exclusively for the purpose of executing contracts with our customers and for their easier service. They are not disclosed to any third party in any way. Our company has complied with the General Data Protection Regulation (GDPR). If you wish us to send you electronically information about offers, promotions and new product arrivals you can register from the Newsletter field at the bottom of the eshop or select the option "I want to be informed about news & offers of b2b.tradeup.gr". The field is mentioned on the page "Login | Registration "in the form for new user registration. It also refers to the registered member of b2b.tradeup.gr in the Account Information in the field Email Updates. By selecting "I want to be informed about news & offers of b2b.tradeup.gr" you declare your consent for the information to be sent via e-mail. If you have previously selected this option and want to undo it and you are a member of the b2b.tradeup.gr website from the Account Information page, in the Email Updates field you can un-select the option "I want to be informed about news & offers of b2b.tradeup.gr» And his appeal will take place.

NEWSLETTER

In order for our company to inform you, electronically, about the information, offers, promotions and new products, you give your consent to be sent to you, periodically, informative e-mail - newsletter. Your personal data is used and processed only for the purpose of your information. At any time you can unsubscribe from the list of recipients of our newsletter by clicking on the option "Unsubscribe from the list of recipients". The transcript from Newletter is in the email that you send at the end of the information material and has the following text "You are receiving this email because you have subscribed to the list of updates of b2b.tradeup.gr. If you do not want to learn our news and receive discounts and offers, click here. " By clicking here, your deletion from the Newsletter is done automatically. Our company adheres to the principles and implements the provisions of the General Data Protection Regulation (GDPR).

 

 

GENERAL PRINCIPLES
The visitor / user is responsible for accessing the services of the website b2b.tradeup.gr and the relevant access may require the payment of fees to third parties (eg internet service providers, charge for time spent on the internet). The visitor / user has the sole responsibility for paying the relevant fees. Also, the visitor / user is solely responsible for his personal equipment with the necessary technological means that allow him to access the services of the website b2b.tradeup.gr.

REGISTRATION
If the visitor / user wishes to register on the website of b2b.tradeup.gr, he / she agrees to: a) provide true, accurate, valid and complete information about the information requested from the website b2b.tradeup.gr in the relevant applications for access to its contents / services and b) maintains and diligently updates its registration information in order to keep it true, accurate, valid, up-to-date and complete.

MEMBER ACCOUNT
The website b2b.tradeup.gr provides its users with member services, upon acceptance of the terms of use of the website and completion of the registration process of their data. Members remain solely responsible for all transactions carried out under their personal password, username and in general their account (useraccount). Members agree to immediately notify TRADE UP A.E. of any unauthorized use of their account and of any breach and / or possible breach of security.
Also, members are solely responsible for the careful use of their account and their formal withdrawal from their account at the end of each use (Logout). TRADE UP A.E is not responsible for any damage or loss resulting from members' inability to respect and comply with this clause. After creating the account, it is not possible to delete it.

START-TERMINATION OF SERVICES

TRADE UP A.E reserves the right to modify and / or temporarily or permanently discontinue part or all of the services of the website b2b.tradeup.gr with or without notice to users / members.

The user / member understands and accepts that TRADE UP SA reserves the exclusive right to discontinue the use of his / her passwords and / or to dispose of the content of his / her content to users / members who he / she believes have violated the letter and the spirit of these terms of use

RETURN RIGHT
You can return a product with a statement to TRADE UP SA, Peace and Friendship 181, Heraklion, t.k71500 or by phone by calling the Customer Service Department at 2810 262075, this decision within 14 calendar days of receipt product from you or from a third party you indicate.

TRANSACTIONS SECURITY
TRADE UP A.E recognizes the importance of the issue of e-commerce security and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to users' personal information is kept confidential.

It is ensured that only authorized employees have access to the transaction information and only when necessary, e.g. to process orders. Otherwise, TRADE UP A.E. undertakes not to disclose the details of customers and their transactions, unless authorized in writing by them, or this is required by a court decision or decision of another public authority.

MODIFY TERMS
b2b.tradeup.gr reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.

APPLICABLE LAW

All transactions made through b2b.tradeup.gr are governed by International and European law governing matters relating to electronic commerce, as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to distance sales.

APPLICABLE JUSTICE - COMPETENT COURT
These Terms of Use are governed by Greek law. Any dispute by those present is submitted to the exclusive jurisdiction of the Courts of Heraklion, Crete. In case the User or the Customer uses the Online Store from a third country, they are obliged to comply with the legislation of that country.

"According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution procedure is now provided in its entirety. of the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available here.